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Case Studies

Manager, Human Resources

Overview

Challenge

The main challenge was to find a candidate with a broad range of HR skills and the ability to work autonomously in managing the HR needs of a bi-national team. The role required not just expertise in HR practices but also a deep understanding of the cultural nuances of working with teams in both England and India. Additionally, the agency needed someone who could quickly adapt to the dynamic nature of a bilateral trade organization and contribute to its growth and efficiency.

Result

The search led to the identification of an ideal candidate working with Delta Electronics in Thailand, a company that was expanding its operations in India. This candidate brought the required international HR experience and the ability to manage HR functions in a multicultural and geographically dispersed team. Presented as one of three strong matches within a week, the agency extended an offer to this candidate, who stood out for their proven track record and capability to fulfill the “one-man army” role in HR.

Unique Approach

The recruitment strategy involved targeting small to medium-sized companies known for their dynamic HR practices and international operations, which could likely harbor the talent capable of meeting the agency’s unique requirements. LinkedIn posts were utilized effectively to broaden the search and assess the final candidate pool, allowing for a wider reach and engagement with potential candidates. This targeted approach, coupled with a focus on individuals with experience in international and multicultural settings, ensured the identification of a highly competent HR Manager who could seamlessly integrate into the agency’s operations and contribute to its mission of promoting bilateral trade and investment.

2017 - 2018

Financial Year

A bilateral trade agency in India from Europe

Client

Manager, Human Resources

Financial Year

2017 - 2018

Sector

Trade Consulting & Human Resources

Client

A bilateral trade agency in India from Europe

Location

Gurgaon, India

Function

HR / Administration

Industry

Academia, Education & Intergovernmental

Introduction

The client is a key facilitator in promoting bilateral trade and investment between Europe and India, providing support and consultancy to businesses looking to expand across these regions. With a lean team operating in both England and India, the agency plays a pivotal role in fostering economic relations and facilitating cross-border commerce. The HR Manager position was critical for ensuring the smooth functioning of HR operations, supporting the workforce, and aligning HR strategies with the agency’s overall objectives.

Case

This case study focuses on a European bilateral trade agency operating in India, which required a Manager for Human Resources to oversee HR functions across its offices in England and India. The agency, facilitating trade and investment between Europe and India, sought an HR professional capable of managing the entire HR gamut for a team size of around 60 individuals. The role demanded a versatile and experienced “one-man army” who could independently handle all HR-related tasks, from recruitment and onboarding to compliance and employee engagement.

Challenge

The main challenge was to find a candidate with a broad range of HR skills and the ability to work autonomously in managing the HR needs of a bi-national team. The role required not just expertise in HR practices but also a deep understanding of the cultural nuances of working with teams in both England and India. Additionally, the agency needed someone who could quickly adapt to the dynamic nature of a bilateral trade organization and contribute to its growth and efficiency.

Unique Approach

The recruitment strategy involved targeting small to medium-sized companies known for their dynamic HR practices and international operations, which could likely harbor the talent capable of meeting the agency’s unique requirements. LinkedIn posts were utilized effectively to broaden the search and assess the final candidate pool, allowing for a wider reach and engagement with potential candidates. This targeted approach, coupled with a focus on individuals with experience in international and multicultural settings, ensured the identification of a highly competent HR Manager who could seamlessly integrate into the agency’s operations and contribute to its mission of promoting bilateral trade and investment.

Execution of Strategy

Result

The search led to the identification of an ideal candidate working with Delta Electronics in Thailand, a company that was expanding its operations in India. This candidate brought the required international HR experience and the ability to manage HR functions in a multicultural and geographically dispersed team. Presented as one of three strong matches within a week, the agency extended an offer to this candidate, who stood out for their proven track record and capability to fulfill the “one-man army” role in HR.

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