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Case Studies

Manager Process Excellence

Overview

Challenge

The primary challenge in this recruitment effort was finding a candidate who matched the firm’s leadership expectations and cultural ethos, in addition to possessing specialized skills in process excellence. The need for a leadership fit meant expanding the search beyond the traditional candidate pool to identify individuals who could bring fresh perspectives and drive transformative changes within the firm.

Result

The search strategy led to the discovery of a pool of candidates from sectors and roles previously unexplored by the firm, broadening the scope of potential talent. Leveraging the extensive network of Corporate Associates, the firm was able to identify and engage with professionals who, while not from the conventional Big 4 background, possessed the innovative mindset and leadership qualities essential for the role. This approach culminated in the successful placement of a Manager for Process Excellence, who brought a wealth of experience and a proven track record of leading high-impact process improvement initiatives.

Unique Approach

The strategic approach adopted by Corporate Associates involved a deep dive into their network to unearth candidates who could align with the Big 4 firm’s culture and leadership expectations. This required a nuanced understanding of the firm’s operational ethos and the specific dynamics of the Process Excellence department. By casting a wider net and considering professionals from varied backgrounds, Corporate Associates was able to present a diverse slate of candidates. This not only enriched the selection process but also ensured that the chosen candidate was well-equipped to lead the firm’s process excellence initiatives, embodying the leadership qualities and innovative thinking that the firm valued.

2008 - 2009

Financial Year

A Big 4 firm, renowned for its leadership in financial advisory services

Client

Manager Process Excellence

Financial Year

2008 - 2009

Sector

Financial Advisory

Client

A Big 4 firm, renowned for its leadership in financial advisory services

Location

Gurgaon, India

Function

Supply Chain & Operations

Industry

Financial Services

Introduction

The client is part of the prestigious Big 4 group, recognized globally for its audit, consulting, tax, and advisory services. With a commitment to excellence and innovation, the firm emphasizes the importance of process optimization and excellence to maintain its competitive edge and deliver outstanding client service.

Case

The focal point of this case study is the recruitment of a Manager for Process Excellence at a Big 4 firm’s captive unit, aimed at enhancing operational efficiency and driving continuous improvement initiatives. The challenge was not only to find a candidate with the requisite expertise in process excellence but also to ensure a perfect fit with the leadership style and culture of the organization.

Challenge

The primary challenge in this recruitment effort was finding a candidate who matched the firm’s leadership expectations and cultural ethos, in addition to possessing specialized skills in process excellence. The need for a leadership fit meant expanding the search beyond the traditional candidate pool to identify individuals who could bring fresh perspectives and drive transformative changes within the firm.

Unique Approach

The strategic approach adopted by Corporate Associates involved a deep dive into their network to unearth candidates who could align with the Big 4 firm’s culture and leadership expectations. This required a nuanced understanding of the firm’s operational ethos and the specific dynamics of the Process Excellence department. By casting a wider net and considering professionals from varied backgrounds, Corporate Associates was able to present a diverse slate of candidates. This not only enriched the selection process but also ensured that the chosen candidate was well-equipped to lead the firm’s process excellence initiatives, embodying the leadership qualities and innovative thinking that the firm valued.

Execution of Strategy

Result

The search strategy led to the discovery of a pool of candidates from sectors and roles previously unexplored by the firm, broadening the scope of potential talent. Leveraging the extensive network of Corporate Associates, the firm was able to identify and engage with professionals who, while not from the conventional Big 4 background, possessed the innovative mindset and leadership qualities essential for the role. This approach culminated in the successful placement of a Manager for Process Excellence, who brought a wealth of experience and a proven track record of leading high-impact process improvement initiatives.

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